Client Advisory
Frequently Asked Questions
Detailed information on leather provenance, brand authenticity, size selection, and express shipping.
Are all jackets authentic Schott NYC, Avirex, Pelle Pelle, and Harley-Davidson?
Yes, 100% authentic. Every piece sourced from heritage houses is verified for authentic hardware (RiRi, Talon, or YKK zippers), heavyweight hides, and official brand tags. For our in-house line, pieces are handcrafted by our master artisans using full-grain Horween leathers.
What leather types and hides do you stock?
We specialize in full-grain cowhide, steerhide, lambskin, and sheepskin shearling. Full-grain leather is the highest tier of hide, retaining the complete grain layer for lifetime durability and natural patina development.
How should a genuine leather jacket fit?
A new leather jacket should feel snug across the chest and shoulders without constricting circulation. High-grade cowhide and steerhide break in after 20 to 30 hours of wear, stretching up to half a size to mold precisely to your body contours.
How do I care for and clean my leather outerwear?
Store your jacket on a wide-shoulder wooden hanger away from direct sunlight and heat radiators. Condition with a natural beeswax or mink oil balm once every 12 to 18 months. Never machine-wash leather; for heavy spots, consult a specialist leather dry cleaner.
What is your return and exchange policy?
We offer a 14-day return and exchange policy on all standard catalog pieces. Items must be unworn, in pristine condition, with all original tags attached. Custom bespoke pieces tailored to individual measurements are final sale.
How long does shipping take to the United States and Europe?
Express transit via DHL Express or FedEx Priority takes 3 to 5 business days with full door-to-door tracking. Orders are carefully packaged in custom luxury garment covers.
Still have a question?
Our specialists respond within 30 minutes during business hours.